Reach Us
We usually respond within a few business days. Whether you found a bug, have an idea for a new feature, or just want to say hello — every message is welcome.
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Before You Write
- For fare or schedule questions, check the in-app FAQ and AI assistant first — most answers are already there.
- For NFC issues, make sure your device supports NFC and it is turned on.
- MRT Mate is an unofficial app — for official matters (lost cards, refunds), please contact DMTCL directly.